Act – Lessons learned

Part of reviewing performance also means acting on any lessons learned.

This could mean acting on:

•  The findings of any accident investigations and near-miss reports.

•  Anything discovered during monitoring.

•  Anything discovered during the review process.

•  The results of any inspections.

Looking at what you have learned in these situations can be very revealing; that people are not complying with rules or that there are problems with leadership and attitudes towards health and safety.